Tuesday, May 13, 2008

BPM = Body Perfect and Muscled

Every time that you read about Business Process Management you can see a lot of new concepts and technologies involved: Events, Functions, Workflows, Processes, Business Architecture (BA) to Enterprise Architecture (EA), Enterprise Application Integration (EAI) to Service Oriented Architecture (SOA), Knowledge Management (KM) to E-learning 2.0, Market Analysis to Business Intelligence (BI), Business Process Design and Modelling to Business Process Redesign (BPR), Business Process Monitoring to Business Process Mining, Business Process Performance to Business Process Excellence, and so on.

How do you get them? well, there is not a recipe, but from literature and best practices, you could try by understanding the first issue: business strategy and business process. The ARIS framework explains so good that and it's part of Process Strategy (see figure below).

Identifying core processes (products or services from a client point of view) and its main variable (cost, quality or time) to add value to business strategy (generally, get more money!): by reducing time to service, by reducing operational costs, by increasing product/service quality, etc.

This must be the first exercise by which your organization gets a BPM (Body Perfect and Muscled) running away!

The other exercises comming soon!

- Ricardo Seguel P.

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